Refund policy
Refund & Return Policy
Thank you for shopping with Mellow Goods LLC. We strive to ensure your complete satisfaction with your purchase. Please review our refund and return policy below.
Refund Policy
We offer refunds under the following conditions:
- Fraudulent or unauthorized transactions.
- Defective or damaged products.
To request a refund, please ensure you meet the following conditions:
- Only one refund per product is allowed.
- Refund requests must include valid order details.
Approved refunds will be processed within 10 business days.
Return Policy
To return a product, please follow these steps:
- Contact customer support to request a return authorization.
- Return the item within 10 days of delivery.
- The customer is responsible for return shipping costs.
The return address is:
Mellow Goods LLC
3500 South DuPont Hwy,
Dover, 19901
Refunds will be issued after inspection of the returned items.
Contact Information
If you have any questions or need assistance, please contact us:
Email: contact@mellowkitchenware.com
Phone: +1 (386) 732-6096
Your satisfaction is our priority, and we appreciate your understanding and cooperation with our refund and return policy.